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ONLINE SECURITY GUIDELINES
Protecting Information Online
Whether you are a current
customer or just visiting us
online, we safeguard the
information you provide to us.
Online Application Security
When you apply online for
accounts or services, or enroll
in online banking, you provide
personal information that is
necessary for us to process your
application and open your
account. Your information is
protected through a "secure
session" established with Secure
Socket Layer (SSL). SSL
establishes a secure connection
and encodes the data submitted
to ensure that the information
is only accessible to an
authorized TriState Capital Bank
representative and you. When
using our Internet banking
products, you should use an
Internet browser that supports
128-bit encryption technology
such as Netscape 4.0 or Internet
Explorer 5.0 or greater.
Subject to our general privacy
policy outlined above, we will
sometimes use the information
you provide to us via
application or e-mail to provide
you better products, services or
additional account information.
This information will not be
shared with anyone outside of
TriState Capital Bank.
How We Handle E-mail
E-mail transmitted across the
Internet is normally not
encrypted and could be
intercepted by third parties.
You should use caution before
electing to send any
confidential or private
information via e-mail. In turn,
we will endeavor to avoid
entrusting confidential
information in our response to
your e-mail. We will, however,
collect the content of your
e-mail to us so that we may have
as much information as possible
to assist us in correcting a
problem, sending you requested
product information, or
notifying you of changes to our
online services. We also do this
to meet legal and regulatory
requirements.
Protecting Your Online
Banking
When you bank online with us,
your information is retained on
our system or the system of
companies that perform services
on our behalf, depending on what
is required in order to serve
you. We use encryption
technology, supported by the
outside companies with which we
work, to make online banking
secure and to protect your
personal information.
We also require an I.D. and
password to access your
accounts. If you do not provide
this information, we cannot
establish an online banking
service for you. You can also
help maintain the security of
your banking information by not
sharing your I.D. or password
with anyone, by changing your
password regularly, and by
remembering to sign off.
Representatives of TriState
Capital Bank are not authorized
to have and will never request
you to disclose your password.
Use of "Cookies"
To provide better service and a
more effective Web site, we may
use "cookies" as part of our
interaction with your browser. A
"cookie" is a small piece of
information that a Web site
stores on your PC’s Web browser.
The cookie cannot be read by a
Web site other than the one that
set up the cookie. We use
cookies for many administrative
reasons. For example, we may
store your preferences for
certain kinds of information so
you don’t have to type it in
every time you visit the site.
Cookies are commonly used on
most Web sites and do not harm
your system. By configuring your
preferences or options in your
browser, you determine if and
how a cookie will be accepted.
We will continue to evaluate
and update these online
guidelines so that they may be
as clear as possible to you. As
a client of TriState Capital
Bank, your privacy is a key part
of our client service
commitment. It is not something
we take lightly. If you have
additional questions regarding
this policy, please send us an
e-mail at
customerservice@tscbank.com
© 2007 TriState Capital Bank.
All rights reserved. This policy
statement does not expand legal
obligations and it is not
intended to create any liability
other than that found in the
law.
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